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Escalation Matrix

Details of Designation Contact Person Name Address where the physical address location Contact No Email Id Working Hours When complainant can call
Customer care Pradip Sureka 188A/11B, Manicktalla Main Road, Kolkata-700054 West Bengal +91 9831085934 Monday – Friday
10:00 AM – 06:00 PM

Saturday
11:00 AM – 3:00 PM
Head of Customer care
Compliance Officer
CEO
Principal Officer